Terms of Service

These terms govern your use of BuildwellAI's services. Please read them carefully to understand your rights and obligations.

BuildwellAI Terms of Service (UK/EU)

Effective Date: 6 February 2025 • Version: 1.1

Welcome to BuildwellAI! These Terms of Service ("Terms") govern your use of the BuildwellAI platform, including its AI models, web interfaces, APIs, and any related applications, websites, products, services, and technologies we offer (the "Services"). By using our Services, you agree to these Terms and all applicable Additional Terms.

Note for Consumers: If you are a consumer resident in the UK or EU, you have additional rights under consumer protection laws. See Section 10 below.

1Accessing the Services

👤Age Requirements

You must be at least thirteen (13) years old to use the Services. If you are under eighteen (18), you need parental or legal guardian consent.

🔐BuildwellAI Accounts

Some Services require a BuildwellAI account. You must provide complete and accurate account information and are responsible for all activities conducted through your account.

⚙️Our Services

We grant you a non-exclusive, non-transferable, revocable right to access and use the Services in compliance with these Terms and applicable UK/EU laws and regulations.

⚠️Service Restrictions

Important: We own all intellectual property rights in the Services. You may not:

  • Violate UK/EU laws or building regulations
  • Infringe third-party intellectual property rights
  • Reverse engineer or extract our AI models
  • Compromise security or bypass safety mechanisms
  • Use in high-risk construction activities without verification
  • Generate illegal or discriminatory content
  • Misrepresent AI-generated content as human-authored
  • Buy, sell, or transfer API keys or accounts

2Your Data

Key Definitions

Input:

Data, text, images, documents you provide to our Services

Output:

AI-generated content returned based on your Input

Your Data:

Collectively refers to your Input and Output

Data Ownership

You retain ownership of your Input and own the Output generated in response to your Input. We assign to you all rights in the Output.

Your Responsibility

Critical: You are solely responsible for independently verifying all Outputs with qualified professionals before using them for construction decisions, designs, or submissions. AI has inherent limitations and may produce inaccurate results.

📊Data Usage for Training

🆓Free Services

We use Your Data to:

  • Provide the Services
  • Monitor abuse
  • Improve and train our models

💎Paid Services

We only use Your Data to:

  • Provide the Services
  • Monitor abuse

No training unless you opt-in via account settings

⚠️Important Disclaimers

Service Limitations

The Services are provided "as is" without warranties. AI models have inherent limitations and may produce inaccurate, incomplete, or misleading outputs that do not reflect current best practices or site-specific conditions.

Professional Verification Required

You must independently verify all Outputs with qualified professionals (chartered engineers, licensed architects, quantity surveyors) before relying on them for any critical construction decisions.

Contact Information

BuildwellAI Limited

📧 General & Support: support@buildwellai.com⚖️ Legal Notices: legal@buildwellai.com❌ Cancellations: cancellations@buildwellai.com
🚨 Abuse Reporting: abuse@buildwellai.com🌐 Website: https://buildwellai.com📚 Help Centre: https://help.buildwellai.com

Complete Terms Available

This page shows key highlights. The complete Terms of Service include detailed sections on data usage, warranties, liability limitations, consumer rights, and more. For full legal terms, please contact our legal team.

Your Data Rights
Service Restrictions
Liability & Warranties
Consumer Rights (UK/EU)